What are the conditions of entry?2025-08-27T12:48:29+10:00
By entering these premises, you agree to the following conditions of entry. The terms “SWING CITY,” “we,” “us,” or “our” includes Mulpha Australia Limited (the owner and operator), its related entities, employees, agents, and contractors.
No alcohol, glassware, food (including commercially prepared food), beverages, eskies or coolers are permitted.
Pets are not permitted but service dogs are allowed to accompany a guest with a disability.
SWING CITY reserves the right to refuse you entry or remove you from the centre for vandalism, stealing, offensive behaviour, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with these conditions of entry.
Any photographs, videos or sound recordings taken by you must be for personal use only. Any commercial use is prohibited and may result in loss or damage to SWING CITY.
Your image may be taken at any time for security purposes or for use in marketing materials. You authorise the use of your image for these purposes.
This venue is a non-smoking venue. This includes smoking, vaping and use of e-cigarettes
By your participation you accept the inherent risks of possible injury or harm associated with the activity.
You agree to abide by the following safety rules in addition to all verbal and posted instructions.
Adults/carers are responsible for persons under their supervision.
You must act with good judgement and consideration, both for yourself and others, and refrain from behaviour which could affect your safety or the safety of others.
Always wear appropriate clothing and footwear.
You must obey all written and verbal instructions and warnings issued by SWING CITY.
You must use, as instructed, any safety equipment and safety rules when participating in activities in the venue.
You are responsible for your own personal property.
SWING CITY takes all reasonable steps to provide you with a safe and enjoyable venue. However to the extent permitted by law and subject to any liability resulting from the application of the guarantees implied under the Australian Consumer Law which cannot be excluded, SWING CITY will not be liable for any personal injury or loss where negligence cannot be attributed to us.
What are your driving range bay rules?2025-06-25T18:52:37+10:00
Please read and follow these Safety Rules at all times:
OUR COMMITMENT TO SAFE PLAY
At Swing City, we are dedicated to maintaining a clean, welcoming, and inclusive environment in order to prioritise the health and safety of our Guests and Team.
At Swing City, we are dedicated to maintaining a clean, welcoming, and inclusive environment in order to prioritise the health and safety of our Guests and Team.
SAFETY RULES
To guarantee a fun and secure experience for everyone, it is crucial to adhere to our safety rules. We are fully committed to providing a positive experience for all our Guests, and any acts of racism, violence, or discrimination are strictly prohibited.
To guarantee a fun and secure experience for everyone, it is crucial to adhere to our safety rules. We are fully committed to providing a positive experience for all our Guests, and any acts of racism, violence, or discrimination are strictly prohibited.
AVOID JUMPING OR PUSHING OTHERS INTO THE SAFETY NETS
Engaging in jumping or pushing others into the safety nets is extremely dangerous and strictly forbidden.
Engaging in jumping or pushing others into the safety nets is extremely dangerous and strictly forbidden.
RULES ON THE BAYS
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Only the person hitting a ball should position themselves beyond the red line. All other players must always stand behind the red line. Players are responsible for ensuring the safety of others around them and should always check their surroundings before swinging a club.
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All players must only hit from the mat and no running starts or horseplay is allowed
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Only the person hitting a ball may stand beyond the red line. All waiting players must stand behind the red line at all times
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All persons must stay behind the yellow line at all times (please take extra care when playing from the upstairs bays)
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Players are responsible for the safety of others around them and should always check their surroundings before swinging a club
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Aim within the net at all times
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Players aged under 16 MUST be supervised by an adult when playing
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Throwing golf balls is prohibited
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Only dispense one golf ball at a time
MAINTAIN A SAFE DISTANCE FROM THE EDGE
For your safety, please refrain from standing too close to the edge of the bays.
For your safety, please refrain from standing too close to the edge of the bays.
STAY WITHIN THE DESIGNATED AREA
Remember that golf balls can cause serious injury, so it is important to always stay within the bay.
Remember that golf balls can cause serious injury, so it is important to always stay within the bay.
NO RUNNING STARTS
Performing a running start before your shot is dangerous. All players must hit from the mat at all times. Running starts are strictly prohibited.
Performing a running start before your shot is dangerous. All players must hit from the mat at all times. Running starts are strictly prohibited.
We appreciate your courtesy and respect towards all Guests and Team while enjoying your time at Swing City. Please obey all verbal and posted rules and instructions and use common sense to protect yourself and others. Swing City is not responsible for lost or stolen items.
IMPORTANT: We have a zero tolerance policy for any violation of our safety rules. A breach of these rules may result in termination of play at our sole discretion.
What are your mini golf rules?2025-06-25T18:53:41+10:00
Please read and follow these Safety Rules at all times:
OUR COMMITMENT TO SAFE PLAY
At Swing City, we are dedicated to maintaining a clean, welcoming, and inclusive environment in order to prioritise the health and safety of our Guests and Team.
At Swing City, we are dedicated to maintaining a clean, welcoming, and inclusive environment in order to prioritise the health and safety of our Guests and Team.
SAFETY RULES
To guarantee a fun and secure experience for everyone, it is crucial to adhere to our safety rules. We are fully committed to providing a positive experience for all our Guests, and any acts of racism, violence, or discrimination are strictly prohibited.
To guarantee a fun and secure experience for everyone, it is crucial to adhere to our safety rules. We are fully committed to providing a positive experience for all our Guests, and any acts of racism, violence, or discrimination are strictly prohibited.
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Maximum of 6 players per group
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Slower groups must allow faster groups to play through when clear ahead.
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Play is at your own risk
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Limit of 1 club and 1 ball per player
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If a hole is not completed in 6 putts, after 7 strokes please move to the next hole
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If the ball goes out of bounds replace at the point where the ball went out
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If the ball goes into a water or tricky area not retrievable but aligned with the OSD and not adding a shot of obstruction may be moved (no one gets a hole in one)
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If a ball is tagged by another ball, it may be placed back to its original spot with no penalty
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Keep a safe distance from someone playing a shot
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Mini golf area is a glass-free and no smoking zone
We appreciate your courtesy and respect towards all Guests and Team while enjoying your time at Swing City. Please obey all verbal and posted rules and instructions and use common sense to protect yourself and others. Swing City is not responsible for lost or stolen items.
IMPORTANT: We have a zero tolerance policy for any violation of our safety rules. A breach of these rules may result in termination of play at our sole discretion.
What is your cancellation and refund policy?2024-08-26T17:45:45+10:00
Cancellations and rescheduling of bookings must be made online via the central booking system or via phone on 1300 320 604 at least 24 hours in advance. Failure to cancel within 24 hours will result in the loss of any booking fees paid unless previously agreed with Swing City.
Cancellations of bookings more than 24 hours before booking, a full refund will be provided to the original credit card used to make the booking or a full credit will be applied to the account to be used for a future booking.
Swing City management reserves the right to revoke any booking or refuse entry.